Data policy


We welcome your interest in our company. We assign especially great importance to data privacy. You can generally visit our website without specifying your personal data. However, when you use the additional services we offer on our website it may be necessary to process your data. If this is the case, we generally ask for your consent unless there is a legal basis for processing the data. In handling personal data, we follow current global data protection standards in regard to transparency, compliance with the rules for handling personal data, data security, data transfer and monitoring lawfulness. We naturally abide by the terms of the European General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) and the German Genetic Diagnostics Act (Gendiagnostikgesetz – GenDG). This data policy applies to this and all other websites that refer to this data policy. We therefore ask that you read the data policy carefully.


Collection of general information

General information is automatically collected when you visit our website. This information includes, for example, the type of your web browser, the operating system used and the domain name of your Internet provider. This information does not allow us to draw any conclusions about your identity. It is technically needed in order to correctly display the content you have requested. We analyze this anonymous data statistically to optimize our website technically.


Personal data

We collect and process personal data if you use our range of services. In the process, we use the data exclusively in accordance with this data policy. Changes of your personal data are expressly subject to your consent. Your data is used for the following purposes:

  • To process and respond to your inquiries and orders and for shipping.
  • To inform of price and product changes and product innovations or of news and developments about analytics based on circulating free DNA (cfDNA)
  • To inform about Eurofins LifeCodexx GmbH
  • To process applicant inquiries

The security of your personal data is a matter of great concern for us. To protect your personal data against unauthorized accesses, we use current security procedures and technologies. In addition we obligate our employees to data privacy and confidentiality.



In using this website, you consent to the storage and use of your voluntarily given data as described in the following paragraphs below. Changes are always announced on this page. In this way, you will always be informed of how your data is used and stored. If required by current data protection law, we will expressly ask for your consent to process your personal data. This consent can be withdrawn at any time without stating reasons by sending an e-mail to We treat your data confidentially and do not share it with third parties.


Right to information, correction, deletion resp. blocking and objection

You have the right to obtain information at any time on your personal data that is stored with us. You also have the right to have your data corrected, deleted resp. blocked.


Storage of personal data

The respective statutory retention period is the criterion for the duration of the storage of personal data. The data is deleted upon expiration of the period if the data is no longer needed for contract performance or to initiate a contract.


Sharing of personal data

Data is shared with external service providers as needed. This may be necessary in order to perform a service or transaction you desire, such as processing your order or sending you messages with information on services and products. When personal data is shared with third parties, only that data is shared which is needed for the particular service or transaction. The external service provider may use personal data only to render the requested service or to execute the necessary transaction. Your personal data is not shared, sold or made available to other third persons for advertising purposes without your consent. Eurofins LifeCodexx GmbH might be summoned to disclose the data because of a court or administrative order. Eurofins LifeCodexx GmbH likewise reserves the right to use your data to assert or defend legal claims. In the event of a takeover or consolidation with other companies, sharing of your data with third parties may be required. In such case, Eurofins LifeCodexx GmbH will greatly strive to protect your data. Eurofins LifeCodexx GmbH reserves the right to store or share personal data in order to thereby combat illegal acts such as attempts to defraud or to breach the terms and conditions of use.


Use of cookies

Like many other website operators, we also use so-called “cookies.” Cookies are small text files that are stored and saved on a computer system through a web browser. By this means we automatically receive certain data, such as the IP address, browser and operating system of your computer. With the aid of the information contained in cookies we can make it easier for you to navigate our website and ensure that the pages are correctly displayed. However, you can basically view our website even without cookies and prevent the use of cookies at any time through your browser settings. Use the help function of your web browser to learn how you can change your settings. Please note that individual functions of our website might not function if you deactivate the use of cookies.



During registration for the use of services, we collect personal data such as name, address and contact information (telephone, fax and e-mail address). We need this data to process your order. The data is used exclusively for processing purposes.


Contact form

If you reach out to us through an contact form or the general e-mail address, the information you supply will be stored exclusively for the purpose of processing your inquiries and any possible follow-up questions.


Ordering service for doctors and doctors’ offices

If you contact us through the order form, the information you supply is stored and processed for handling your order and any possible follow-up questions. Your order for materials is filled by an external service provider (Printhousing). Your data which is needed for this is transmitted exclusively for this purpose to the service provider. If you consent that we may send you information and advertising on topics about the analytics of non-cellular DNA (e.g. NIPT), our information on data privacy for marketing activities applies:


Information on data privacy for marketing activities
This privacy notice applies to data processing in regard to all marketing activities of Eurofins LifeCodexx GmbH, Line-Eid-Straße 3, 78467 Constance, Germany (“Eurofins LifeCodexx”, “us” or “we”). This is the controller under Art. 4 (7) of the General Data Protection Regulation (GDPR).


What is the purpose of this data processing?
Your data is needed for us to be able to register you and to send you communications on topics about the analytics of non-cellular DNA (e.g. NIPT) by e-mail or fax (pursuant to Art. 6 (1) sentence 1f GDPR). For this we need your consent (pursuant to Art. 6 (1) sentence 1a GDPR).


Is personal data shared with third parties?
We use external service providers for the data processing in order to support us with the performance of all marketing activities. For electronic newsletters we use the software Mailchimp. These service providers process data at the behest and under the control of Eurofins LifeCodexx and only for the purposes described in this privacy policy.


How long is personal data stored?
We store data for as long as you wish to receive communications on the above-mentioned topics or for as long as we wish to remain in contact with you.


Do I have the right to access, correct, delete or withdraw the data?
You can request information on the data about you that is stored. You are also entitled to receive a copy of your data. In justified cases, you can also demand that your data be deleted or corrected or request that your data be processed. You can withdraw your consent to receive e-mail or faxes at any time with future effect. You can withdraw the consent to the processing of your data for marketing purposes at any time. To exercise these rights, please write an e-mail to You can also contact our data protection officer by e-mail at or by mail at the above-mentioned address. In addition, you can also complain about data privacy issues to the competent supervisory authority.


Data privacy for applications and in the application process
Eurofins LifeCodexx GmbH collects and processes personal data of applicants exclusively for the purpose of implementing the application process.
Please read our separate Data privacy information for applicants.


Comments function in the blog

Eurofins LifeCodexx GmbH offers blog users the option to leave individual comments to articles. When you leave comments in our blog, the time when the comment is created and the user name are also stored. This provides security for us, as we can be prosecuted for unlawful content on the website—even if it was created by other users. This personal data is not shared with third persons unless sharing is required by law or useful for legal defense.


Matomo web analysis service

Scope of the processing of personal data

Our website uses Matomo (formerly Piwik), open-source software for the statistical analysis of visitor accesses. Matomo uses cookies, which are stored on your computer with your consent and which facilitate anonymized analysis of your use of the website. An inference to a specific person in the process is not possible because your IP address is anonymized prior to the processing and storage.


Legal basis for the processing of personal data

The legal basis for the processing of personal data through the use of cookies is Art. 6 (1) a GDPR.


Purpose of the data processing

Matomo is used for the purpose of improving the quality of our website and its contents. Through this, we learn how the website is used and can in this way continually optimize our offering.


Duration of storage, opportunity for objection and removal

The cookies used by Matomo are stored on the user’s computer and transmitted by it to our site. You as the user therefore also have full control over the use of cookies. Already stored cookies can be deleted at any time. This can also take place automatically. You can at any time object to the storage and analysis of this data by Matomo. In such case, the cookie that was stored in your browser with your consent is removed, whereupon Matomo will collect no further data.



Operation and use of Google AdWords

We use the “Google AdWords” advertising program and Google conversion tracking. If you have reached our website from an ad placed by Google, a cookie is set for the conversion tracking. This permits recognition of the web browser and analysis of user behavior on the website. These cookies lose validity after 30 days. These cookies do not serve for personal identification. If you visit certain pages of our website and the cookie has not yet expired, we and Google can recognize that you have clicked on the ad. The information obtained through the cookies serves to create conversion statistics. However, it includes no information that allows us to identify users. If you refuse tracking, you can prevent the setting of a cookie through the corresponding setting of your browser.

The operating company if Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA

The privacy policy of Google is accessible here 


Landing page

Eurofins LifeCodexx GmbH operates a landing page. It is hosted at Heise RegioConcept. The activities are evaluated through Google Analytics. The operating company of the landing page is Heise RegioConcept, Winsbergring 38, 22525 Hamburg, Germany. You can find the privacy policy here.


Social media plug-ins

Social media plug-ins of the providers listed below are used on our website. You can recognize the plug-ins by the fact that they are identified with a corresponding logo. In some circumstances, information which may also include personal data is sent to the service provider through these plug-ins and used as appropriate. We prevent this unintended collection and transmission by providing that the desired plug-in is not activated until the button is clicked. The transmission of information to the corresponding service provider is triggered only through this activation of the plug-in. We ourselves do not collect any personal data using plug-ins. We have no influence on what data an activated plug-in collects and how the data is used by the provider. Please learn what specific data is collected here and how it is used from the respective data privacy statements.

We have included the social media buttons for the following companies on our website:

  • The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The privacy policy of Twitter can be found here
  • The operating company of LinkedIn is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, is responsible for data privacy outside the USA. LinkedIn Privacy Policy

Use of Google Maps

This website uses Google Maps API to depict geographic information visually. During the use of Google Maps, Google also collects, processes and uses data on the use of the map functions by visitors. You can find detailed information on the processing of data by Google in the Google Privacy Policy ( You can also change your personal data privacy settings there in the Google Safety Center.


SSL encryption

To protect the security of your data during transmission, we use corresponding encryption methods (e.g. SSL) through HTTPS.



The websites of Eurofins LifeCodexx GmbH contain links to other providers. Eurofins LifeCodexx GmbH is not responsible for the content of websites of third-party providers.



Amendment of our privacy policy

We reserve the right to adapt this data policy so that it always reflects current requirements. It can also be conformed when we make changes in our services, such as through the introduction of a new range of services.



Data security officer

For all questions and suggestions on data privacy, you are welcome to contact our data security officer directly:

Eurofins LifeCodexx GmbH
Lochhamer Straße 15
82152 Planegg

Dr. Stephan Busche



Policy version: May 2018